Returns
It can always happen again, that the underwear will not fit properly delivered. Of course, we gladly replace those items.
Further help on choosing the right size can also be found in our size tables.
On request, we will gladly send a return label for free return of DHL.
So please give us notice ...

If you return worn or laundered underwear, you have to pay compensation or impairment of the refund.
Right of withdrawal
(A consumer is any natural person who enters into a transaction for a purpose that is neither commercial nor their independent vocational activity may be attributed)
Revocation
Withdrawal
You may cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 Abs . EGBGB 1 and 2 as well as our obligations in accordance with § 312e Section 1 Clause 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:
underwear-shopping.de
c/o OHB Thalheim e.K
Friedrichstr. 26b
09380 Thalheim
Germany

Consequences
In the case of an effective withdrawal, the mutually received benefits and any benefits (eg interest) surrendered. Can you give us the performance received and benefits (eg advantages), or not to issue or not, or only in deteriorated condition or in some cases, you must pay us compensation for the value. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of each commodity in the store and customary.
Transportable items are to be returned at our risk. You have to bear the cost of return shipment if the delivered goods ordered and if the price returned the case of an amount not exceeding 40 euros or if you are at a higher price the thing is not at the time of full payment or a contractually agreed part payment provided. Otherwise, the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods for us with their receipt.
Exclusion of the right of withdrawal
The right does e.g. for contracts to supply goods that are produced according to customer specifications or clearly tailored to personal needs or which are not due to their condition suitable for a return or spoil quickly or whose expiration date has passed, the supply of audio or video recordings or software if the delivered data carriers have been unsealed by you and the supply of newspapers and magazines (unless, that your declaration of contract for the supply of newspapers and magazines have made by telephone).
End of the cancellation
Please note:
Please send, if possible, to return the goods are not unfree but as an insured package. Gladly we will refund the postage cost in advance and if we have to bear the return costs. Please avoid damage and contamination of the product. Send the product as possible, please return in original packaging with all accessories and with all packaging components to us. Unless you do not have the original packaging, please take care to avoid damage in transit for a suitable package. The above procedures are not a prerequisite for the effective exercise of the cancellation.
Further help on choosing the right size can also be found in our size tables.
On request, we will gladly send a return label for free return of DHL.
So please give us notice ...

If you return worn or laundered underwear, you have to pay compensation or impairment of the refund.
Right of withdrawal
(A consumer is any natural person who enters into a transaction for a purpose that is neither commercial nor their independent vocational activity may be attributed)
Revocation
Withdrawal
You may cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 Abs . EGBGB 1 and 2 as well as our obligations in accordance with § 312e Section 1 Clause 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:
underwear-shopping.de
c/o OHB Thalheim e.K
Friedrichstr. 26b
09380 Thalheim
Germany

Consequences
In the case of an effective withdrawal, the mutually received benefits and any benefits (eg interest) surrendered. Can you give us the performance received and benefits (eg advantages), or not to issue or not, or only in deteriorated condition or in some cases, you must pay us compensation for the value. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of each commodity in the store and customary.
Transportable items are to be returned at our risk. You have to bear the cost of return shipment if the delivered goods ordered and if the price returned the case of an amount not exceeding 40 euros or if you are at a higher price the thing is not at the time of full payment or a contractually agreed part payment provided. Otherwise, the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods for us with their receipt.
Exclusion of the right of withdrawal
The right does e.g. for contracts to supply goods that are produced according to customer specifications or clearly tailored to personal needs or which are not due to their condition suitable for a return or spoil quickly or whose expiration date has passed, the supply of audio or video recordings or software if the delivered data carriers have been unsealed by you and the supply of newspapers and magazines (unless, that your declaration of contract for the supply of newspapers and magazines have made by telephone).
End of the cancellation
Please note:
Please send, if possible, to return the goods are not unfree but as an insured package. Gladly we will refund the postage cost in advance and if we have to bear the return costs. Please avoid damage and contamination of the product. Send the product as possible, please return in original packaging with all accessories and with all packaging components to us. Unless you do not have the original packaging, please take care to avoid damage in transit for a suitable package. The above procedures are not a prerequisite for the effective exercise of the cancellation.
