Shipping and payment terms

• Free worldwide shipping (no minimum order value).

• Delivery takes place Monday to Saturday. If a post number is provided, delivery to parcel lockers (Packstations), parcel shops and post offices is possible.

• Shipping is carried out via Deutsche Post / DHL or Hermes.

• Delivery time within Germany is approx. 2–5 business days. For international shipments, delivery time is approx. 3–10 business days depending on the destination country. For payments by bank transfer, the delivery period begins after receipt of payment.

• For deliveries to non-EU countries, additional customs duties, taxes or fees may apply. These are levied by the responsible authorities in the destination country and must be borne by the recipient. They are not included in our free shipping offer.

• In the event of withdrawal, you will bear the direct cost of returning the goods.

Payment Methods

If you choose bank transfer (prepayment), you will receive a 5% discount. After completing your order, we will provide you with our bank details (IBAN and BIC). These are also available as a QR code for convenient payment via your banking app.
 

WERO is a European real-time payment system supported by participating banks and savings banks. Payments are made directly from your bank account – without the need to enter any card details.
 

Payment processing for invoice purchase, direct debit and credit card payments is carried out via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A.. The terms and conditions of the respective payment service provider apply. A PayPal account is not required.

Alternatively, you can also pay directly using your PayPal account. After completing your order, you will be redirected to PayPal where you can log in and complete the payment.

When paying via PayPal, the option “Pay Later” may be available in Germany, allowing you to pay for your order up to 30 days after purchase (subject to availability and credit check by PayPal).
 

To complete your payment, you will be redirected to Google Pay. After successful payment, you will be returned to our shop and receive your order confirmation. Payment processing is carried out via PayPal.
 

PayPal payment request


After placing your order, you will receive a PayPal payment request by email. You can confirm this request and complete the payment via your PayPal account. Only the invoice amount is transmitted.
 

Within Germany, we offer cash on delivery as a payment method. You will pay the invoice amount plus a cash on delivery fee of €6.90. Additional fees charged by the delivery service provider may apply.

Payment is made in cash upon delivery. If the shipment is collected from a post office, payment by debit or credit card may also be possible.